They were able to come out within two hours of calling which was so important! Dan was polite, timely and very careful not to make a mess. He explained and talked through every step of his work and was patient to finish the job. No one likes to have a plumbing problem, or have to pay to have it fixed, but I felt I knew exactly what the problem was, how it was fixed and what we could do in the future to alleviate the problem to save money in the future.
The follow up regarding customer service and our experience with the plumber representing the company was great as well. They called to let me know he was on his way, and then called after he left to make sure that I was satisfied, if I had any further questions and if there was anything that needed improvement. We will definitely use Tingey in the future.
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