Last night my air conditioning stopped working. I did an internet search and called several companies that listed as 24 hour service, T was a bit down on the list, so Tinegy was the 4th call I made, BUT the first to answer a phone (two others returned messages this morning it that 24 hours service ????) The person who answered the phone, even at 1130p was cheerful and helpful. Bill, the service tech called me right back, He walked me through several test steps, than offered to come out. I decided to make it the next morning. He was prompt, professional, friendly, very quick and know what he was doing. THey have my future business and I will recommend them to everyone I know. Thanks !!!